RETURNS & EXCHANGES
We guarantee 100% satisfaction on your Eleiko products.
If you are unsatisfied with an item that you have purchased, you may return the unused item for an exchange or refund within 14 days of receiving the order.
Please note that the following conditions apply:
- Shipping charges are not refunded when you return an item.
- Items must be in new, unused condition. Clothing items must have tags attached to be returnable.
- We will make every effort to fulfill exchange requests whenever possible, however if we do not have your requested exchange item on hand, we may issue a refund for your returned merchandise instead.
Exchanges & Returns- Please allow 3-7 business days for processing once received.