Return Policy



We guarantee 100% satisfaction on your Eleiko products. 

Return Address:

Eleiko AB
Skackelvägen 1
302 62  Halmstad, Sweden

If you are unsatisfied with an item that you have purchased, you may return the unused item for an exchange or refund within 14 days of receiving the order.

Please note that the following conditions apply:

  • Shipping charges are not refunded when you return an item.
  • Items must be in new, unused condition. Clothing items must have tags attached to be returnable.
  • We will make every effort to fulfill exchange requests whenever possible, however if we do not have your requested exchange item on hand, we may issue a refund for your returned merchandise instead. 


Exchanges & Returns- Please allow 3-7 business days for processing once received.

  • You are obliged to pay for the return of the delivery. The product must be in good condition, with hang tag attached at the product (if there is one) and it shall also be packed in the original polybag. If Eleiko discover that the product has been used more than to just clarify fitting and quality, we have the right to refuse the return.
  • Securely pack your merchandise. We are not responsible for items that are damaged while in transit back to us. 
  • Please email with your order number and your reason for exchange